Refund Policy

At Studio Siem & Pabon's Group, we strive to ensure our customers are satisfied with their purchases. If you are not fully satisfied, please review our return policy below.

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1. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging. A receipt or proof of purchase is required.

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2. Return Period

Returns must be initiated within 30 days of the purchase date.

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3. Non-Returnable Items

Certain types of items cannot be returned, including:
- Gift cards
- Downloadable digital products
- Personalized or custom-made items
- Perishable goods

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4. Return Process

To start a return, contact us at support@studiosiem-pabon.com or call (833) 698-4179. We will provide you with return instructions and the return shipping address.

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5. Shipping Costs

You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.

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6. Refunds

Once your return is received and inspected, we will notify you of approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7–10 business days.

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7. Exchanges

We replace items only if they are defective or damaged. To request an exchange, contact us.

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8. Contact Us

If you have any questions about our return policy, please contact us:

Email: support@studiosiem-pabon.com
Phone: (855) 505 - 7236 
Address: 6767 S. Vine Street, Centennial, CO 80122 United States